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  2. Return/Damages Policy

Due to the nature of the sale, eligible items that are unopened with original packaging may be returned/exchanged within 14 days of the purchase date for store credit or a replacement product.

Buyer will be responsible for the cost of shipping to send back any return/exchange items unless management says otherwise. Please note that original shipping costs are not eligible for refund, and orders that qualify for free shipping may be refunded the order total less the original shipping cost.

If an item has arrived defective or damaged, please contact us at [email protected] with the details/pictures of the product, defect, and the order number within 21 calendar days of delivery. Please note that Dixie Belle Paint products must be notified within 3 business days.

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